Capacity Management Services

Assist customer in assessing existing system/network resource usage against their engineering limits. Then provide accurate projection as to the potential time-of-exhaust.

Available flavors:

1. Backhaul Capacity Analysis, Modeling and what-if-scenario (Metro/ULH)
2. Messaging server Capacity Management
3. PBX/TDM-Switch Capacity Management
4. IT Systems Capacity Management
5. MSC Capacity Modeling and What-if-Scenario
6. MSC Expansion and What-if-scenario
7. BSC/RNC Expansion Analysis
8. Network Swapping Analysis
9. Signaling Overload Analysis and Optimization
10. URA Overlay Analysis and Optimization
11. I-RAT Coverage Optimization
12. Subway/In-Building Coverage Optimization
13. Festival Contingency Plan
14. CVOIP/ContactCenter Capacity Management

Ultimate Goal:

Protect Your CAPEX, Carefully Plan new CAPEX, Prevent Brand erosion, and Protect Customer Experience

Performance Management Services

We provide Performance trending analysis, downtrend correction through methodical R.C.A processes.

Trigger corrective actions such as design and configuration changes, traffic reengineering, SW and HW fixes.

Available flavors:

1. RF Performance Management
2. RAN Performance Management
3. Packet Core Network Performance Management
4. Circuit Core Network Performance Management
5. Backhaul Performance Management
6. Optical/MEN Performance Management
7. CVOIP/IMS/ContactCenter Performance Management
8. IP Services Performance and Quality Management
9. IT Services Management

10.  Roaming Services Performance management

Ultimate Goal:

Protect your CAPEX, Reduce your OPEX, Improve Customer Experience

Configuration Management Services

Baselines and aligns existing system/network configuration to best-practices and proactively prevents performance and capacity issues attributable to parameters, settings, and configuration mismatch.

Available flavors:

1. Optical/MEN Configuration Management
2. Radio Access Network Configuration Management
3. RF Configuration Management
4. Packet Core Network Configuration Management
5. Circuit Core Network Configuration Management
6. IT system Configuration Management
7. CVOIP/IMS/ContactCenter Configuration Management

Ultimate Goal:

Protect your existing investment and curtail avoidable and costly outages

Online Professional Services

Web based subscription services providing “vending machine” like professional services.

Secured online services that deliver on a daily basis critical reports on system /network usage with advanced engineering recommendations.

Available flavors:

1. Online RF Coverage/Perf/Capa report
2. Online Access Performance report
3. Online PS Core Performance report
4. Online CS Core Performance report
5. Online Backhaul Performance report
6. Online Access Capacity report
7. Online PS Core Capacity report
8. Online CS Core Capacity report
9. Online CVOIP/ContactCenter Capacity report
10. Online CVOIP/ContactCenter Performance report
11. Online CVOIP/ContactCenter Configuration report

Ultimate Goal:

One stop shop for “a la carte” and "pay-as-you-go" online reports

Device Performance Management

Means to measure devices behaviors that have a direct impact on subscriber quality of experience. This offers the means to strategically influence supplier POI/POR to meet our customer business goals.

Available flavors:

1. Wireless devices
2. STB
3. Laptops / tablets
4. Soft Phone / Desk phone / IADs

Ultimate Goal:

Improve top line performance through strategic SCM and PLM undertakings

Application Performance Management

We provide the means to measure IT systems, network and application usage patterns that have a direct impact on subscriber quality of experience. This offers the means to strategically operate the system/network knowing where are the roadblocks.

Available flavors:

1. Wireless Application Perf Management
2. Enterprise Application Perf management
3. IP Services Quality and Perf management
4. Voice Quality and Perf Management
5. VoD / IPTV Perf Management

Ultimate Goal:

Improve top line through strategic operation undertakings

Assist customer during the planning phase to assess its entire asset readiness prior to the introduction of a new technology/capability. Assist in vendor selection, asset preparedness, and new capabilities implementation

Ultimate Goal:

Reduce risk and secure successful service launch while expanding your business reach